Hey there! Ever had one of those moments where you just wanted to talk to a real person, not a robot? We get it. That’s why at Horozone, every email you send lands straight in our inbox—and yes, we actually read them. No canned responses here, promise.
Fun fact: Our founder, Sarah, still replies to customer emails herself. She once spent an hour helping a customer pick the perfect gift for their mom. That’s the kind of care you can expect from us.
Whether you’ve got a question, a suggestion, or just want to chat about that amazing product you bought (or maybe the one you’re eyeing), we’re all ears. Here’s how to reach us:
Prefer typing over talking? Our live chat is open during business hours—look for the little icon in the corner. Or, if you’re old-school like some of us, fill out the contact form below. Either way, we’ll get back to you faster than you can say "Horozone rocks!"
Let’s be real: without you, we’re just a bunch of people staring at spreadsheets. Your feedback shapes everything we do—from the products we stock to how we package them. Remember that time someone suggested we use eco-friendly packaging? We made the switch within a week.
So go ahead, tell us what’s on your mind. Got a brilliant idea? A complaint? (We can take it.) Or maybe just a funny story about your cat knocking over your Horozone order? We’re here for all of it.
P.S. If you’re wondering why we’re called Horozone... well, that’s a story best told over email. Hint: it involves a sunrise, a missed flight, and a very determined chicken.
